Reference: NLP Quality Metrics

The Botium Coach Dashboard is composed of several sections.

Alerts / Attention

Whenever Botium Coach identifies anything which requires attention it is shown in the Attention box. Among others, these conditions are:

  • Botium Coach wasn’t able to collect any data for a test case, so it was ignored. Usually this means that the NLU engine didn’t send any response at all

  • Botium Coach detected test cases where unexpected intents and/or entities have been recognized by the NLU engine

Quality Metrics

In this section the quality metrics calculated by Botium Coach are shown and discussed in detail.